Skip to content
R3
ES Let's talk

Consulting · Management · Artificial intelligence

Technology that works for your business

We help companies put artificial intelligence to work, manage their devices and clouds, and build the tools that integrate their entire operation.

Book a conversation See solutions

A holistic view

We see your company as a whole: people, devices, data and processes. We centralize management and build the tools it takes for the operation to flow.

— R3, technology integrators

Services

Experience that shows in your operation

Consulting based on what we have done, not on what sounds good.

01

AI consulting

We help you find where AI saves real time in your company and put it to work through measurable pilots.

Learn more 02

Device management with RMM

We manage your company computers with our own management agent: remote support, maintenance and inventory without interrupting anyone.

Learn more 03

Manufacturer-backed support

Every incident is solved using official documentation from Microsoft, Google, Dell, Lenovo, Acer and Apple. No guesswork.

Learn more 04

Migrations with zero loss

We move email, files and accounts between Microsoft 365 and Google Workspace —or between accounts and tenants— and verify everything arrived.

Learn more 05

A holistic view of IT

We look at the whole business —people, devices, data and processes— to centralize management and build the tools that integrate your operation.

Learn more

Device management

Your computers, cared for without interruptions

Our management agent looks after every computer in your company. This is what your people notice day to day:

Explore R3 RMM

  • Help on your screen

    A technician connects in seconds and fixes things while you watch.

  • Fixes without signing you out

    Changes that need admin rights, without switching users or losing your work.

  • Faster computers

    Cleanup of temp files, cache and cookies, plus disk optimization at hours that do not get in the way.

  • Software installed remotely

    What you need shows up installed, with no visits or waiting.

  • Every device, known

    System, CPU, memory, disk and installed software, always up to date.

  • Organized by site

    You know which devices are online, at which site and who is assisting them.

Migrations

From one cloud to another, losing nothing

Email, files and accounts between Microsoft 365 and Google Workspace, between accounts or between tenants.

  • Analysis before moving: size, names and formats
  • Live panel with automatic retries
  • Final file-by-file comparison
461 GBmoved and verified in a single account

R3 solutions

In-house tools, proven at home

Everything we build, we use at R3 first. Every tool was born from a real management need.

In pilot

Device management

R3 RMM

Remote support, maintenance and inventory for every computer in your company, organized by site.

Learn more
In pilot

Device management

IT support assistant

Finds the fix for each incident in our case base and in each manufacturer's official documentation.

Learn more
Available

Device management

Service desk

A HubSpot ticket board designed for the people who handle them: priorities, times and owners at a glance.

Learn more
Available

Microsoft 365 & Google

R3 Sync

Migrates and compares files across Microsoft 365, Google Workspace and local computers, and proves everything arrived.

Learn more
Available

Microsoft 365 & Google

M365 Search

Finds information from people who left the company and builds eDiscovery searches without writing code.

Learn more
Available

Security

Centinela R3

Inspects suspicious emails end to end and delivers the response plan if someone already clicked.

Learn more

Approach

How we work

  1. 01

    We listen

    We understand how your business works before talking technology.

  2. 02

    We rely on the manufacturer

    Every decision is backed by official documentation.

  3. 03

    We integrate and build

    We connect what you already have and build what is missing.

  4. 04

    We stay with you

    We measure, adjust and train until it runs on its own.

  • 461 GBmigrated and verified in a single account
  • 6in-house tools in operation
  • 5integrated service lines

Real cases

What happened, what we did

Two recent examples, told without names.

Construction company in Colombia

Years of files moved with nothing lost

The challenge

A sales executive needed to move all of their work files to another Microsoft 365 account: hundreds of gigabytes built up over years, without losing folders or documents.

What we did

We analyzed the source before moving anything, copied account to account with R3 Sync —with live progress and automatic retries— and compared source and destination at the end.

461 GB

copied account to account and compared file by file at the end.

Learn more
Construction company in Colombia

A "copyright" notice that hid a virus

The challenge

An email impersonating a marketing agency warned of an infringement on the company Facebook page with a 48-hour deadline. The button led to a compressed file containing a program disguised as a document, and one person downloaded it.

What we did

With Centinela R3 we checked sender, links and file the same day: a newly registered domain, a file padded to evade antivirus and an executable named like a Word document. We delivered the response plan for the person, the admin and the rest of the team.

Same day

threat identified, indicators to block it and a notice ready for the whole team.

Learn more

FAQ

What people ask us most

If your question isn't here, write to us: we answer with the source that backs each recommendation.

What is an RMM and how does it help my company?

An RMM (remote monitoring and management) is an agent installed on each computer to provide support, maintenance and inventory remotely. In practice your team gets help in minutes without anyone travelling, computers are cleaned and optimized at off-hours, and you know which software and hardware every desk and site has.

Can you migrate from Google Workspace to Microsoft 365, or the other way, without losing email or files?

Yes. Before moving anything we analyze the source: its size, which names the destination will reject and which native Google documents must be converted. Then we copy email and files with live tracking and automatic retries. We also migrate between accounts or between Microsoft 365 tenants.

How do you verify a migration is complete?

By comparing source and destination at the end: same number of files and same volume, folder by folder. If something does not match, the exact file is flagged and copied again. You receive that comparison as evidence.

Where should we start with AI if we have never used it?

With the processes that take your team the most time: drafting, summarizing, sorting email or logging activities. We run a short assessment, pick one or two measurable pilots and support people until they use them confidently. Only what proves results gets scaled, with clear rules about what data is shared.

Why solve incidents using manufacturer documentation?

Because it is the source that explains how the product should work and what changes with each update. Every fix we propose comes with its official link from Microsoft, Google, Dell, Lenovo, Acer or Apple, and is recorded so the next similar case is solved faster.

What should I do if someone opened a suspicious email or downloaded a file?

Do not delete the email or open the file again; disconnect the computer from the network if the file was run, and contact us. We analyze the email with Centinela R3 and give you steps for the affected person, settings for the admin and a notice for the rest of the team.

Do I need an IT department to work with R3?

No. We can be your technology team or complement the one you already have. We centralize the management of devices, accounts and email, and explain every decision in plain language.

Can R3's tools be used in my company?

Yes, as part of our services. We build them and use them at R3 first to solve real management needs, and we implement them for each client according to what they need.

Contact

Let's talk about your operation

Tell us what takes up your time today. We reply with a concrete proposal.

Write to us[email protected]