Device management
IT support assistant
Finds the fix for each incident in our case base and in each manufacturer's official documentation.
Email, Microsoft 365, Windows 11, slow Dell, Lenovo or Acer computers: the assistant gathers solved cases and official guides to propose a diagnosis, steps and a plan B. Every closed case improves the next answer.
What your team gains
Faster answers
What was solved once is not researched again.
Officially sourced
Each step comes with the vendor link.
Learns with use
Guides go from draft to validated as they prove out.
Other solutions
Device management
R3 RMM
Remote support, maintenance and inventory for every computer in your company, organized by site.
Device management
Service desk
A HubSpot ticket board designed for the people who handle them: priorities, times and owners at a glance.
Microsoft 365 & Google
R3 Sync
Migrates and compares files across Microsoft 365, Google Workspace and local computers, and proves everything arrived.
Contact
Let's talk about your operation
Tell us what takes up your time today. We reply with a concrete proposal.